i3it Solutions

Solutions

Deployment & Technical Support

Technical consulting, implementation and after-sales support across the technology we supply and integrate.

Key capabilities

  • Technical consulting and requirement scoping
  • Implementation and deployment support
  • After-sales technical support
  • Maintenance support, scoped per engagement

Typical requirements we help with

  • Organizations needing technical support after deployment
  • Institutions without in-house capacity for implementation
  • Buyers wanting a single point of contact for ongoing support

How we deliver this

  1. 01UnderstandWe start by understanding the requirement — scope, environment and constraints.
  2. 02SourceThe right technology is sourced across our multi-brand portfolio, matched to the requirement.
  3. 03IntegrateHardware, software and network components are brought together into a working system.
  4. 04DeploySolutions are installed, configured and deployed on-site as required.
  5. 05SupportTechnical support continues after deployment, not only at the point of sale.

Benefits

  • Support continues after the point of sale
  • Technical consulting available before and during implementation
  • One point of contact across supply, deployment and support

Discuss your deployment & technical support requirement